Ep 70 – Attract Motivated Coaching Clients Who Will Invest

This episode is part of my Coaching Business Checkup series. This series is getting deep and that’s because sometimes you find yourself working hard but not getting traction. And, this series addresses what’s usually missing.

Today we’re digging into something that’s rarely talked about by marketing experts.

In fact it’s something that’s only recently dawned on me, even though I’ve been acting on it for a long time intuitively.

The topic is about why you only want to attract people who do have the motivation and the financial ability to hire you.

Before I go further …

How are you holding up? I know you’re scared about how Corona Virus might hurt your coaching business dreams.

I want you to know something … during 20 years in my own coaching business, the economy has crashed big time twice and other disasters have derailed the normal flow of business.

Yes, there is an adjustment period. But in each circumstance, I was surprised how in tough times, people are often MORE committed to their personal and professional growth. There’s the sense that time is precious and shouldn’t be wasted. So, where before people were stuck in their ruts and not moving, sometimes a shake up like this can wake people up and inspire action.

That’s good news for coaches. Especially because we can easily work remotely with clients.

As much as you can, accept the reality of what’s happening, take responsibility for your own part in reducing the spread, and keep your focus on what matters most to you.

If building a coaching business is important to you, stay with it, despite your worries.

  • If you haven’t launched yet and have extra time, leverage that towards time consuming tasks.
  • If you’ve already launched and things are slow, innovate. Try new things but don’t start over. Stick with your target audience and niche but pivot in small ways.
  • And consider not doing it all alone. I’m here for you. A Strategy Session where you get my full focus on what’s holding back for 90 minutes is just a click away.

Now, let’s roll with today’s episode.

The Churn

In the first 10 years or so of my coaching business the name of the game was numbers. Everyone advocated developing a big list – we’re talking tens of thousands of subscribers who would see your emails, read your blogs or experience your other content.

The idea was to drive tons of traffic to your website and have a set of low cost to mid cost offers that would attract lots of buyers responding through scarcity.

This is called the CHURN.

There are many people marketing this way.

But, as you know, I encourage coaches to consider a simple coaching business model where they offer a one-to-one high ticket Signature Program.

That way, you can keep your marketing simple, your overhead low and profits high. You can market less and have a manageable little empire.

I realized that business model isn’t for everyone. But it’s a great way to start your coaching business. And I’ve come back to it, after doing lots of intense marketing and offering so many types of programs – an exhausting way to do business.

So, listen on if you want to keep it simple and earn well doing less.

And that makes it easy to attract only the most ideal clients for you.

The 4 Top Criteria of An Ideal Coaching Client

I’ve heard many experienced coaches say what I feel myself, which is we want clients who:

  1. Are 100% committed to their own growth.
  2. Willing and ready to invest resources – time and money – into their own transformation.
  3. Are coachable, self reflective, and know their own mind.
  4. Want a thinking partner and guide to get there faster.

Now, you may think that describes most prospects, but actually, it does not. In fact, only a small percentage of prospects will jump in with both feet.

You want to attract more of those people and less of the other type.

The reason why a lot of people opt for a short term, low cost self-study online program is that they aren’t 100% IN. They have a foot out of the game. There can be some excellent reasons for that by the way.

But my point here is that you want to spend your time with people who meet those 4 top criteria.

Think about it. Wouldn’t it be grand if the people you talk to in your Discovery Sessions were already excited, ready, willing and able financially to hire you?

With each year, I have more Discovery Sessions with the people who fit those 4 criteria because I have installed strategic and authentic language and mechanisms to encourage them and to also gently discourage those that aren’t there yet or never will be.

3 Ways to Encourage Readiness

  1. BE REAL – Convey your unique style in everything you do. Be consistent. In other words, be unapologetically you, vulnerabilities and all. Over time, your tribe will emerge because they appreciate you as you are.
  2. GIVE A PERSONAL TOUCH
  3. ENGAGE THEM EMOTIONALLY

These last two are connected. This is something a lot of people in this automated world skip in their conversion processes on their website and other places. If everything is click and done then lots of people will jump in who don’t really want anything but your free stuff.

Have you ever found yourself doing too many Discovery Sessions with people who don’t have the means and motivation to hire you?

You don’t need to waste your time that way.

There’s a perfect moment in the conversion process to give prospects your personal touch where you customize a response and show you’re a real person and you understand them. It’s worth the little effort up front because you’re enrolling them into a VIP high ticket Signature Program.

By the way, in case you’re just starting to listen to Prosperous Coach Podcast, I’m referring specifically to the Simplest Coaching Business Model. This includes creating a high ticket Signature Program to help your target audience overcome a BIG problem on the way to a BIG goal.

So, instead of having a button on your website inviting a Discovery Session – which is too much too soon (it’s like inviting someone to meet your parents on a first date) – instead invite prospects to that session through your free offer.

Don’t just give them access to your calendar in your freebie. Instead, send them to your Work with page on your website to fill out an application that pre-qualifies and pre-sells them. That application needs to be strategically written.

Do you see the value of this high touch moment? You want them to invest their time before the Discovery Session to warrant your time. It’s reciprocal.

That’s how you’ll know that they are serious about working with you. If they aren’t motivated to fill out the application they aren’t likely to invest in your VIP program.

That small investment helps them put both feet in and raises their commitment to the Discovery Session. They know up front what the purpose of that session is – to assess fit. It’s simple and it takes a bit of finesse to pull off this personal touch but it’s worth it because you’ll spend a lot less time with people who are never going to invest in working with you.

Ep 66 – How to Describe Your Coaching Program Without Selling Coaching

This episode, which is part of the Coaching Business Checkup series, is going to be short.

You’ve probably noticed that there are overlapping themes in this series episode to episode. That’s because strategy intentionally connects one thing to another.

Here are the repetitive themes:

Forgive me for the repetition but it’s not possible to talk about one strategic action or decision without mentioning what goes before it. Strategy is about connecting dots. It’s about congruence.

If you can remember these themes in all you do for your coaching business, you’ll experience a dramatic shift in your ability to attract enough clients who pay well.

Strategy – The Many Layered Cake

So I’ve been making a many-layered cake for you.

We started with the strategy of choosing a viable target audience full of seekers and then moved onto the central task of developing a smart niche — centering on a big enough problem your audience faces.

Now, if you are continuously visible out there speaking your audience’s language about their big problem and show that you have a solution without being salesy, they will pay attention.

That’s what will compel them to go to your website where hopefully you’ve got streamlined copy speaking about what’s most important to them there as well. And then you gently point them to a couple of conversion processes you have your site.

A clue … that’s NOT inviting them to a free sample session or Discovery Session.

That comes later when they are more ready for it. You don’t want to push people to next steps. Lead them instead.

You need to have everything ready for them before they arrive.

And when they arrive you want them to know they are in the right place.

That’s why your website should NOT be about the wonders of coaching.

Instead it’s about what’s keeping your specific audience up at night and what’s in the way of the big thing they want.

Okay, I’m getting off track from my goal here. You see how everything is interconnected and strategic?

This episode is not about how to create a client-winning website. It’s about something you create before the website …  your signature system.

What’s a Signature System and Why Should You Have One?

Why would I call it a system?

Because when humans perceive that there is a structure — a framework to get what they want — they relax. And trust builds.

Your Signature System is the way you describe what you do so that your audience can see clearly:

  1. That you understand them.
  2. That you have a structure they can lean into.
  3. That you know what you’re doing.

In a non-salesy way, your system is connected directly to their exact situation — what specifically has been in the way of them realizing their most urgent goal.

Do you see now why you need to know the big problem you solve before you can move to this step?

In your system you name the specific milestones that your audience has wanted to achieve but they’ve been stuck for some reason and unable to move forward.

Remember my niche and the big problem I solve for coaches? That smart & profitable coaching niche has been illusive and without that solved they can’t really move forward. It’s painful and frustrating.

Why Doesn’t Your Signature System Mention Coaching?

Because it muddies the water and distracts them from what’s meaningful to them.

Coaching isn’t what’s meaningful to them. It’s the big and small, tangible and intangible ways they’ll grow and benefit from working with you that’s important now.

When you share your system with them in a Discovery Session you want it to be so spot on that they feel like it’s exactly what they’ve been seeking and didn’t even fully know it until just this moment.

You’ve ticked all the boxes. You’ve covered all the most nagging challenges they’ve been facing.

Your Signature Program is based on this system. But that’s getting ahead of myself again.

For now, I hope you take in that you can articulate what you do in a non-coachey and non-salesy way that inspires investment through trust and context.

In the Next Episode we’ll talk about how to strategize your business model. It’s a step coaches sometimes step over.

Ep 65 – Are You Solving a Big Enough Problem In Your Coaching Business?

This episode is part of the Coaching Business Checkup series.

If you’re not attracting enough paying clients to sustain your business there could be several reasons why. The episodes in this series are designed to help you isolate what needs attention.

But don’t let these errors move you to give up on your coaching business unless you’re truly done with the dream of being a successful coach and helping loads of people with your unique talents.

To Succeed You Have to Be Willing to Flail and Fail

I encourage you to be willing to make mistakes and realize they don’t define the possibility of your future success.

Jumping out there without strategy is a time honored mistake. Nearly everyone makes these mistakes if they are willing to risk success.

On the other side of this is the person who does not risk anything and misses out on the chance to learn from their mistakes. And those are the folks who may regret staying in the safety zone.

The Big Thing Holding You Back From Financial Success As A Coach

For this episode, I’m going to dig into the most common problem that holds coaches back from attracting enough clients and earning well:

There’s not enough people inspired to invest in your services.

You are no doubt talented, capable and truly effective as a coach. But that goes wasted if you can’t attract the attention of your audience and inspire them to invest.

What can you do about that?

Well, so many things! For now I’m focusing on one.

Let’s say you have chosen a target audience and they are SEEKERS — people who do invest out their own pocket to grow personally and professionally.

The next thing you do is to define your coaching niche, right?

And this is the place where you might be inclined to totally wimp out. I did when I started.

It’s partly because fresh out of coaching training there’s still this glow about the value of coaching that can blind you to effective ways to attract paying clients.

Have you romanticized the notion of coaching that you believe people know they want it?

Most people don’t think about coaching as a solutions. That’s why coaching is a hard sell.

So, at this starry-eyed moment in time instead of niching down, you niche widely or niche weakly.

Niching wide is choosing a broad coaching audience and naming an overarching abstract outcome.

I help women create a more fulfilling life.

OR

I help business owners become successful.

Another way to wimp out in your niche is to simply identify your track.

I’m a career coach.

I’m a leadership coach.

I’m a life coach.

I’ve seen many coaches list all or several coaching tracks on their websites. The lack of specialty does just the opposite of what the coach hoped — it turns potential clients away because they see a lack of commitment and focus.

And example of niching weakly is focusing on coaching topics as the specialty.

I’m a confidence coach.

I’m an empowerment coach.

I help you breakthrough limiting beliefs.

I don’t think people wake up in the middle of the night and say to themselves … you know what I need? I need a coach to help me breakthrough limiting beliefs.

Everyone has limiting beliefs. Any coach or mentor can help individuals past them. But it doesn’t inspire investment except for a few sessions at low prices.

These aren’t big enough problems to bring you a steady stream of clients who are ready to invest.

I niched widely and weakly at first! I didn’t know better. Now, I hope to save you some of my flailing and failing.

Fully Commit to Standing Out with Your Specialty

Notice I didn’t saying standing out with your coaching specialty? Let’s take the coaching piece out of the equation. That’s your toolbox — a skillset you’ll use to help your clients — not what people will buy.

If you intend to be a successful coach in the long run, commit to targeting and niching down strategically and then follow through with that in everything you do. Don’t let your website copy be dumbed down by focusing on the wonders of coaching. Focus on your specific target audience and what’s keeping them up at night.

Make it so that there is absolutely no doubt in anyone’s mind who you serve, the big problem you help them overcome and the big goal you help them reach.

Define Big Enough

When you’re looking for a dynamic profitable niche, you have to step out of thinking like a coach and step into thinking like your audience. (And this is the best way to create everything for your business and do all your marketing by the way.)

It takes a bit of mindfulness and practice. Here’s the question to ask yourself:

What specific problem will prompt my audience to go looking for solutions with their credit card ready?

Think about all the times you’ve invested in something that was pricey. What made you pay the big bucks for a service even though you knew you were spending a lot?

No doubt it was something that felt crucial for your future.

The Gap Between Pain and Pleasure

You’ve heard about pain points before. Some problems are annoying. Some problems are a hassle. You’re looking for the problem that is acutely painful.

It’s the gap between what your audience wants and where are they are now. That great longing for something that’s been elusive because there’s a big, fat problem in the way.

The thing is the way is usually the individual.

Big enough problems fall within just a handful of categories associated with a fundamental want:

  • money
  • career
  • power
  • love
  • healing

Here are a few coach’s niches. Notice how they fit into one of those 5 fundamental categories.

Helping HR leaders gain more impact and influence in their organization.

Helping moms with a long career gap find flexible work they enjoy.

Helping people with fibromyalgia feel better get their lives back.

Helping parents support their kids with ADHD to excel in school.

Helping wives of civil servants create space for a career of their own.

Do you see how these big problems and desired outcomes would inspire investment?

If you’ve chosen an audience and you think you’ve arrived at a big enough problem to solve, pause to ask yourself:

Would I buy high-ticket services to help me overcome this problem?

If not, dig in deeper.

And if you want help identifying your audience’s big problem and developing a smart business foundation that attracts ideal clients, you know where you can find me: https://prosperouscoachblog.com/work-with-rhonda

Ep 64 – How to Strategically Choose Your Coaching Niche

In my last episode I listed off 10 Ways To Be More Strategic In Your Coaching Business as an overview to my next 10 episodes.

In this episode I’m focusing on the FIRST way to be strategic in your coaching business. In other words, strategizing this step is what you do before you do anything else — website, offers, social media marketing.

What is this #1 way to be more strategic? Choose a viable coaching niche, of course.

This episode and the other 9 to follow are all part of my Coaching Business Checkup series. I will have a free downloadable Coaching Business Checkup for you at the end of this series, so stay tuned!

One Decision That Rules Them All

MBAs and business experts agree that if you niche your business in a strategic way from the get go you’ll dramatically increase your ability to succeed and sustain success.

And that’s truer than ever in this information age where there are more entrepreneurs and companies flooding the Internet with marketing messages every day.

You can’t attract clients if you can’t attract attention.

And attracting attention is mostly about standing out in some way. Standing out in your niche – what you do for whom is the easiest way to stand out.

If you want your message to get through to people who could become your clients, then you want to speak to a very specific group of people about what they care about most.

Strange isn’t it?

The more specific and focused your message is on a unique target audience and the big acute problem they face, the easier it is to engage people and build relationships of trust. And then enroll them.

You know, coaching niches are my super power.

I decided to strategically focus on this big problem for coaches 17 years ago because all around me I saw that coaches were utterly confused, frustrated, and in many cases, paralyzed by the niche decision. For many it’s what had them give up for good on their business.

So for coaches the agonizing question — WHAT IS MY NICHE? — is the most acute big problem they have. And it’s related to attracting enough clients who will invest. That’s the other acute problem coaches face.

And I know that once that niche piece is settled it opens up ease in all the steps that follow – messaging, offers, marketing – it all becomes a more graceful and intuitive process once you know your niche.

It was a smart strategy then for me to focus in on coaches — my target audience — and on the topic that’s most painful for them. I could pull in my background knowledge in marketing and my experience writing coach training curriculum and training new coaches. It’s a good fit.

I wanted to tell you how I came to my niche to illustrate the strategy behind it. It’s not rocket science but it was a thoughtful process. And that’s what strategy is.

Many coaches miss this crucial step of choosing a smart niche. It’s partly because of a misunderstanding of what makes for a successful coaching niche. And partly, it’s fear.

Can you relate to that?

  • Maybe you fear that you don’t know enough to specialize.
  • Or, you might fear narrowing to one group and excluding others. (Although exclusion isn’t really necessary because targeting an audience is about ease in marketing not exclusion or limitation of who you can have as a client.)
  • Or you might simply fear making a decision and committing to it.

All of these are understandable fears.

But here’s the thing that I remind myself of when I’m fearful. Fear rises up when you’re at an important threshold. It’s how you respond to fear and still move forward on your dream that builds courage and confidence. Moving forward decisively is the way out of fear.

What is a Coaching Niche?

A coaching niche is the intersection between a viable target audience + their biggest problem/desire + what you bring to the table to help them get there.

Let’s break this down.

  1. There’s a specific group of people who are seekers. (They do invest in their growth.)
  2. They have a big acute problem that is in the way of something they really want.
  3. You can help them solve it and reach their goals with your toolbox of talents & skills

And so, once you’ve chosen that niche, you conduct a bit of market research and then create messaging and offers that fit their top challenges and goals bringing your supportive skills and tools to the table.

Now, let me illustrate how choosing a niche can be strategic using examples of niches my recent clients have chosen with my help.

Here are two that are directly related to specific subject matter expertise or recent professional background that the coaches could leverage in their niche:

One coach helps parents empower their teen daughters to develop confidence, integrity and resilience. She has a Masters in Clinical Social Work plus experience working with teens professionally, and 3 teens of her own. Her niche is a great fit.

Another coach helps executive assistants break through the limitations of their role and advance to the next level. She has 8 years of experience as an EA and a string of promotions that rewarded her ingenuity and excellence in her roles. Her niche is a great fit.

Another coach with over 20 years experience in nursing and health care is focusing on helping nurses heal burnout and work differently.

Leveraging your recent experience or expertise is the most powerful way to niche.

But not all coaches have subject matter expertise. Instead it may be that your current life circumstances could become an ideal niche. For example:

One of my clients stumbled unexpectedly into being a father and a husband. It happens. In the thick of that he realized it’s a common and difficult experience for young men. So he’s targeting that group to help them find grounding and maturity in the upheaval. A heartful niche based on a personal context.

Another coach decided to work with women re-entering the workforce after a long gap raising children. She knows first hand the challenges that come with finding flexible, meaningful work after a big career gap. And as a bonus we realized her Ph.D. in Industrial Organizational Psychology related to employee recruitment and selection processes was a bonus point of relevance and skill related to this audience. A super helpful niche!

A client who recently turned 49 felt called to remake her life from the inside out and create an intentional journey moving toward 50. So she’s targeting women at 50 to break free and rewrite the rules of their lives. This is a personally motivated niche.

It’s rare that targeting a specific age makes for a good niche but after market research it was clear that 50 is a point in time for women that’s rife with so many physical & emotional challenges and creative yearnings. And we were able to create a transformational program for women at 50.

So you can see there are different ways to approach choosing a niche. The main thing is to think it through strategically.

Remember, don’t just sell coaching to a general audience. Instead, create a program with milestones to help a specific audience overcome specific acute challenges on the way to an ultimate goal.

That’s how you’ll become known quickly and attract a steady stream of clients who pay well.

Coaching Niches That Lack Strategy

Topical niches can be powerful if they are closely linked to a tangible outcome that a specific group has. For example, I’ve known coaches who focus on helping business owners create systems or coaches who focus expertise in something like the Enneagram to help corporate leaders master leadership in a personalized way.

But some topics bomb as a coaching niche:

  • Stress
  • Limiting Beliefs
  • Overwhelm

I’m guessing those topical niches bombed primarily because these challenges are usually chronic problems. They are challenges that people are used to living with and so they aren’t inspiring people to actively seek and invest in solutions.

All coaches can help any existing clients with things like stress, limiting beliefs and overwhelm. But in marketing messages and on websites these topics tend not to inspire enrollment except for a short engagement at a low price.

It’s missing a specific target audience and their ultimate outcome as an anchor point. But even if you did attach one of these chronic problems to a target audience and their goal, it may not feel acute enough to the audience to inspire investment.

Similarly, big overarching goals or life skills can bomb for the same reasons above:

  • Self Care
  • Work/Life Balance
  • Law of Attraction

If you search for topics like these on the Internet you’ll find millions of articles on them. Great support for free but not likely to result in paid engagements with long-term clients. And if clients are short term for low fees, it means you have to work with a lot more people. And that means more marketing and enrolling moments for less income and profit.

Strategizing a smart niche for a viable audience isn’t a needle in a haystack kind of equation. It’s more like the beginning of a jigsaw puzzle where you try to find the opening move that quickly builds momentum.

If you’re stuck and struggling with your coaching niche, let me help you over this wall.

Let’s have a Strategy Session. It will focus you in and give you direction for everything else you create in your coaching business. It will help you stand out the crowd and build your brand & reputation.

I’ll send you some exercises to start then we’ll spend 90 minutes brainstorming on the call. I’d love to work with you. Sign up!

In the Next Episode: Are You Solving A Big Enough Problem In Your Coaching Niche?

Ep 62 – Coach, Are You Focusing On The Right Things?

This episode is the first of a new series called Coaching Business Checkup.

In this series I’m going to detail the top reasons why coaches struggle to earn well and explain how to shift it.

STAY TUNED til the end of this series where I’ll give you access to a free downloadable checklist so you can give your business a checkup from time to time.

I’m starting off with something that covers a lot of ground … strategy.

Do you ever feel like you’re spinning your wheels and going nowhere despite staying busy in your coaching business?

That doesn’t feel good. You’re left scratching your head wondering what you’re doing wrong.

Well, first let me say I get it. I’ve been there. And you’re in good company if you feel this way.

Here’s the big question … are you doing the right things every day? I’m talking about efforts that will pay you back with clients and income?

There is so much out there to distract you. The bright shiny object syndrome is alive and well in the coaching community!

You see what another coach is doing and that sends you into a flurry of activity to implement something that may not work for you. It may not work for your target audience or fit with what you’ve already created.

All the puzzle pieces on the big board of business success don’t necessarily fit together.

You get bombarded with marketing for programs that promise 6 and 7 figures if you just try this simple tactic. It’s so tempting to leap for it thinking …

“Maybe this will give me traction.”

Yeah, maybe.

Or maybe it will be just another money and time taker with little results to show.

I’m embarrassed when I look back at how much money I spent on masterminds and online training programs that didn’t ultimately help me mainly because I didn’t have the foundation I needed to plug those tactics into for good results.

And most of those programs don’t have individualized support. Which is what we all need.

I have inside knowledge about what most coaches are spending their time on day to day. It looks something like this …

  • Researching and brushing up on coaching skills.
  • Looking at other coach’s websites.
  • Downloading every freebie that crosses their attention.
  • Writing blog posts and social posts without any real strategy.

Will those tasks pay off even in the long run?

I remember something I learned a long time ago that I take for granted because it’s so ingrained in my habits now. I want you to know about this so you can take the right actions and get results.

Take High Payoff Actions in Your Coaching Business Everyday

That’s the secret. I take 1 – 3 high payoff actions in my business every single day that I’m working. And it helps me cut way back on time and money wasting.

So, what is a high payoff action?

It’s an action that brings you significantly closer to achieving specific goals with measurable results. In other words, these are the actions that will make it happen!

If you want enough clients and revenue to clear a 6-figure profit this year, then daily high payoff actions are what will get you there.

3 Types of High Payoff Actions

  1. Make Life Changing Decisions
  2. Create Smart Strategies
  3. Continuously Implement Decisions and Strategies

Let’s take these one at a time.

#1 Life Changing Decisions

I believe that decisions are actions. Because nothing leaves you stuck like not deciding. Decisiveness is a top skill of the successful.

Life changing decisions are the kind that require great intention and commitment.

You made a life changing decision when you decided to become a professional coach and build a business of your own. That decision affected your career, your lifestyle and the way you’ll afford your lifestyle.

It also affects your family, friends, community and future clients.

Choosing a viable target audience and committing your coaching business to serving that group and their biggest problem is another life changing decision and high payoff action.

It’s a foundational piece that most coaches miss or misunderstand how to niche effectively. It leaves you floundering and unable to get traction.

Things that are not life changing decisions include things like what colors or images you put on your website or how pretty your business card is.

I’m not saying those things don’t influence your success. But in the scheme of things those are fleeting decisions that have little impact.

#2 Create Smart Strategies

Most coaches I meet for the first time have not strategically thought through their niche, brand, domain, web copy, social posts, and blogs or other content.

The idea of strategy was completely foreign to me when I started my business. Even now, if my efforts are foundering it’s usually because I didn’t do a good job strategizing.

Actions without strategy are busy work. And results will be low, slow and inconsistent.

That’s why I offer a single 90 minute Strategy Session in addition to my signature program for coaches. Because getting the strategy right is critical BEFORE you start slinging messages and offers around. And it’s easiest to strategize with someone who can be objective and see the bigger picture with some expertise about the territory you’re in.

A Strategy Session is perfect for making a life changing decision like choosing your target audience and niche.

If you’re stuck around something in your coaching business, let’s tackle it together. Grab a Strategy Session with me:

#3 Implement High Payoff Actions Every Day

This is where the rubber meets the road.

The truth about high payoff actions is they make you squirm a bit. They require courage and conviction.

For example:

  • Invite past clients to hire you again.
  • Reach out to someone who said ‘no’ before to see if they’ll say ‘yes’ now.
  • Set up Discovery Sessions with potential clients.
  • Contact a center of influence – the person who knows many people in your target audience – to develop a referral partnership. Have a strategy in mind.

Notice how all of these examples are about directly connecting with potential clients? There can be other types of high payoff actions.

But it really is about tolerating the squirm and doing the risky-feeling thing that could give you the quickest and biggest pay off.

If you’re doing things all day every day that are safe and easy it’s for one of two reasons:

  1. Either you’re an expert with vast experience with a well developed strategy.
  2. Or, you’re doing busy work just hoping it will eventually pay off.

Do a 30-day challenge! Develop a smart strategy for everything – blogging, podcasting, emails, social posts, public speaking.

Then every day take 1 – 3 high payoff actions – the actions that make you squirm a bit.

Evaluate after 30 days and see if you’re not in a better rhythm with better results.

Once you have this habit in place of completing 1 – 3 high payoff actions every day, you’ll have a bigger comfort zone because you’ll have begun to master strategic action.

In the Next Episode: 10 Ways To Be More Strategic In Your Coaching Business

Ep 60 – How To Price Your Signature Coaching Program

This episode is part of my Money Mastery series. It’s the follow on episode to How to Develop Your Signature Coaching Program. Consider listening to that first before this episode if you haven’t already.

Common Pricing Strategies and What Works Best for Coaching

I can think of 3 common pricing strategies for pricing:

  • Cost plus pricing – where you calculate your costs then mark up the program so it pays you well.
  • Competitive pricing – where you set your price based on your competition.
  • Value based pricing – where you set your price based on the value of your offer to the client.

I do encourage you to the do the math of what it will cost you to deliver your program. Most coaches miss this piece. And it’s quite eye opening to realize the cost of the time you spend getting a single client in addition to specific costs of marketing and inclusions in the program.

That said, to ultimately determine the cost of your program I prefer VALUE based pricing.

Here’s the reality, if you narrow to serve a viable audience and create a unique program based on market research, then your program probably doesn’t exist out there so competitive pricing or so called “market value” isn’t a useful guideline.

Also, few if any of your prospects are ever going to do cost comparisons, especially if you don’t sell coaching but rather offer a unique program.

Purchasing a program such as I suggest you create is an emotional decision.

They will hear or see your message. Their trust in you builds because you’ve struck a resonant chord with all that you’re doing.

Then, they go to your website, which is hopefully already designed as a client winning coaching website not an online brochure. On that website are beautifully streamlined words and conversion processes that gently encourage visitors to have a Discovery Session with you.

All of this is thoughtfully coordinated and strategized but in a non-salesy way to build trust with potential clients rather than trying to convince them about the value of coaching.

They hire you because they like you and trust you. You’ve been in front of them with valuable content and your website reinforces that. Then, in the Discovery Session you lovingly assess if they are a good fit for your program and enroll them.

You don’t want to sell people – to have to convince them to hire you. It’s unsavory. It makes you feel skeevy.

But if you have a signature program that you have thoughtfully crafted to fit their circumstances, their pain and desires then no hard sell is necessary. You do need to ask them to enroll though. ; )

The Mystery of Odd Numbered Pricing

You’ve no doubt seen that a lot of people use odd numbered pricing where prices end with 5, 7, or 9. For example, a long-term high value program might be priced at $5,975 for a 5-month program or an online training might be priced at $697.

Early on in my coaching business I eschewed that whole odd number practice and priced evenly. $5,000 instead of $4,975. $500 instead of $497.

And I struggled to enroll clients. I’m not saying there may not have been other factors involved.

And then, I looked around at the people I admired that offered mentoring, coaching and training. I noticed they were all using odd numbered pricing. I switched and immediately saw a difference in my revenues.

Weird? Yes. But we as human beings have been trained all our lives on odd numbered pricing and it’s ingrained. There’s an emotional response to it even if it’s not logical.

That said, if you have an issue with it, do your own testing.

Encourage Single Payment Investment

With your Signature Program, encourage or incentivize a single payment investment by creating significant savings over a payment plan.

For example, if your 4 month program is $3,995 for a single payment. Make the payment plan total roughly 25% higher. So, 4 payments of $1,249 paid at the beginning of each month — which adds to $4,996 — is over $1,000 more than the single payment.

Incentivizing a single payment helps both you and your clients in these ways:

  • They invest once rather than continually making payments, which is an irritant.
  • They are not focused on the financial investment but rather fully focusing their energy on transformation.
  • Also, bundled programs like I’m suggesting don’t deliver value in even amounts month to month.

My own 5-month Coaching Business Breakthrough program is front loaded with value. The first 2 – 3 months, depending on the pace of my client, are where I’ll deliver the most support and assistance to create everything for their coaching business. The last two months are less labor intensive because we’ve completed the bigger milestones.

It’s a risk for you if someone pays monthly and drops out in the early months.

In the last 17 years, 90% of my clients have paid the single payment up front for my signature program. I’ve noticed that those who opted for the payment plan often became difficult clients because they were not as committed to their own success.

I think that’s because they weren’t fully invested up front. They had one foot out from the start. A part of them didn’t believe in themselves up front. And a part them wasn’t fully ready to have a business yet.

In the last 5 years none of my clients has opted for the payment plan.

When people want something enough

they find a way to make it happen.

And just that mindset and action empowers them significantly!

Should You Have Tiered Pricing?

One last thing about pricing … some people advocate having tiered pricing.

I say no. You’ll do better if you direct clients to your Signature Program and stand behind it.

  • First, a confused mind never buys. The more offers you have that you’re marketing at one time, the less likely someone will enroll.
  • Also, remember … don’t sell coaching. It’s a hard sell.
  • Do coaching with paying clients who have enrolled into a program they know they want.
  • And, the more people you sell into your signature program the more you earn doing exactly what you love.

If you want to create lower priced programs than your Signature Program, consider making them altogether different. For example, offer an online program about a different thing your target audience wants help with. It’s not only different in focus but also different in format.

Sell it as a down sell only after someone firmly turns down your Signature Program. That way you don’t set up competition for the program you most want to deliver.

But consider, that you don’t really need to have other offers besides a free downloadable offer so you can build rapport and stay in touch with your network unless you’re prepared to create a separate way to attract potential clients to that offer.

This and the episode before it were an episode loaded with tips. Consider listening to them again and please share it with fellow coaches. So many struggle with this piece.

Also, if you want help to create your entire business foundation with everything I’ve talked about in these episodes, go to prosperouscoach.com/VIP and tell me about you.

We’ll have a conversation about what you want and what’s been in the way to see if you’re ready for a coaching business breakthrough.

In the Next Episode: Get Out Of Your Own Way To Earn More As A Coach

Ep 58 – Start Planning For Profit In Your Coaching Business

This episode is part of my Money Mastery series.

I’m about to suggest a new mindset and practice that will help you take a big leap in the amount of money you earn from your coaching business — even if you’re a brand new coach.

It’s all about taking yourself seriously as a business owner and graduating from that hobby-like coaching business to what’s called a going concern – a sustainable business that reliably provides for you and your family.

There are two parts to this episode. In the first I’ll explain the 3 phases of coaching business development. You’ll see why soon. 

The second part is about planning. Are you wincing at that? Planning to earn could actually mean that you do earn and earn well.

I’m purposefully keeping this part very basic so if you’ve been a CFO in a corporation or a CPA or this is your 2nd entrepreneurial experience, you may not need this episode.

But if you’re a new coach longing to earn well in your first business then what I’m sharing may shift something inside you that needs shifting.

So first …

3 Phases of Coaching Business Development

The Startup Phase

This is what I help new coaches to do right from the get go. In the phase you create your business foundation:

I’m taking a stab at a metaphor to hopefully will help you understand the importance of each of these phases. let’s pretend your desire to have a coaching business is an apple tree seed. For good measure, you put several of these vision seeds into healthy soil, give them water, warmth and light. Soon, little sprouts come up.

You leave the strongest seedlings to grow and sacrifice the rest. That’s when you nail down your niche and audience. The goal is to have one little tree to focus you love and attention.

The Establish Phase

This is where your business begins to feel real. You will:

  • Consistently put out good content targeted to your audience
  • Develop your reputation
  • Build your leads list and followers on social media
  • Master enrolling clients
  • Earn enough to quit your job
  • Grow your website SEO
  • Find spheres of influence or colleagues who can help your star rise
  • Establish the ideal rhythm and flow of your business
  • ·Fine tune your business to maximize profits and work smarter

Back to the metaphor … your little tree has set down strong roots and delivers its first harvest.

The Maintain or Scale Phase

You’ve made it!

  • You’ve found your sweet spot. Now maintain it. Enjoy it.
  • Or, if you’re hungry to do more, expand into new programs, products or markets. 

This is where your apple tree becomes a reliable producer. It not only feeds your family, but also can grow into a whole orchard if you want.

So why did I tell you about these phases?

Partly so you know that reaching that desired place of the sweet spot requires successful completion of the stages before it. 

If you’re listening to this podcast you’re likely in that Start Up phase. You may have just finished coach training and are beginning to develop your business model. You may have done bits of that and think you should be earning well.

The Start Up phase is the most important phase. Because, without a solid foundation, nothing will grow. 

Coaches often ask me how long it will take before they are established and earning well as a coach. And I say it depends on you. How quickly you can successfully start up and take your business seriously.

Why the Market Isn’t Saturated with Coaches

Every month there’s a continuous flood of new coaches graduating from coach training and beginning the Start Up Phase.

Many coaches never complete that phase either because they intentionally move on to something else or their business doesn’t take root. Strong roots are the critical part for sustained growth. 

And that’s why the field of coaching isn’t saturated with sustainable coaching businesses and may never be.

It may seem shocking or sad to say this, but this is a natural thing. Lots of people stream into entrepreneurial businesses of all types but don’t stay in them. The need to graduate from one phase of business to another is what levels the playing field.

Entering into an entrepreneurial business is a hero’s journey no matter what the outcome. There’s value to the journey even if it ends by getting off the path and onto another.

The reality is that everyone hits some roadblocks in each phase of business development that could lead to closing up shop.

The trick is not to give up on yourself or your business. Listen to episode 49 if you haven’t already – The Only Good Reason to Give Up On Your Coaching Business

It’s about developing the patience and other skills to allow your coaching business to blossom.

So now, with the phases as background, let’s move onto the second part of this episode, which is Revenue and Profit planning 101 …

If you have your foundation set, help yourself move from Start Up Phase into Establish Phase by: 

1.     Creating an expense budget. Adjust it as needed to improve profits.

2.     Setting revenue and profit goals quarterly.

3.     Tracking and reviewing your business financials monthly or quarterly.

4.     Making improvements and set better goals every year.

Now, I can hear you groaning. Maybe you’d rather do cold calls than set financial goals and track them.

But I’ll tell you, there’s solid proof that stepping into the CFO role of your business dramatically increases how much money you’re able to provide for your family from your coaching business.

If you set revenue goals, you’ll earn more than if you do not set goals.

If you set profit goals, you’ll have more money earn year for the things you care about.

I remember setting my first money goals in my coaching business. When I didn’t reach them I got bogged down in shame and a sense of failure. But then I learned the trick to financial goals. Hold them lightly as potential milestones but take them seriously in terms of action to earn.

Think Profit Not Just Revenue

A quick distinction between revenue and profits … 

Revenue is the money you’re paid for your services and products. (So if you have 10 clients and they each pay you $10,000 for a yearlong program, that’s $100,000 in revenue.)

Profit is the money you keep after business expenses, costs and taxes are subtracted from revenue. (So if you pay 20% in taxes and spend $2000 to attract each of those 10 clients that leaves you with $60,000 in profit. That’s not a bad profit but perhaps you could do better.)

So, if you want to end your year with $100,000 profit, aim to make $140,000 in revenues at least. Then do the things day-to-day, week-to-week, month-to-month to make that happen.

The Beauty of Hustle

Have you set revenue and profit goals for your business? If you haven’t, you’re in good company.

Here’s the truth of it … Most new coaches simply wake up every day and do what they feel like doing in their business instead of what will really help them shift to The Establish Phase. They hope it will result in enough clients and income each year.

That mindset and habit is for a hobby business but not a going concern – a business that provides well for you and your family.

To step fully into the business owner role and earn more, plan your revenue and profits. Then plan exactly how you’ll earn and work your plan.

That’s called hustle.

What would motivate you to generate that kind of hustle where you’re serious about earning?

If you already have a job or if your income from your coaching business isn’t really needed to pay the bills, it’s harder to summon the hustle to really make things happen and get to that Establish Phase and then the Maintain or Scale Phase.

How will you generate enough hustle to earn well as a coach?

To start, create a need for the money you’ll earn then pay yourself a salary out of your earnings to cover that need.

For example, commit to yourself that you’ll pay your mortgage or rent each month from your coaching business income. Move the money from your business checking to your personal checking and call that a salary.

Over time, add in more bills or perhaps X number of dollars to go into a college or vacation fund each month.

Be sure it’s a monthly amount that you have to make. That will help you get into a rhythm.

You’ll need to keep enough money in your business account to cover your expenses. And this will help you see the real financial value of your business.

You may realize that you’ve got too many monthly expenses, too many apps and services you’re paying for that are reducing your profit.

It’s good to realize that sometimes when other coaches or business owners brag about their revenue that the money spent (or expenses) to reach those revenues is a high proportion of the money they’ve made. In other words, their revenues may be high but so are expenses. That means profits are low.

You’ve heard me praise the value of a simple business model for coaches. Listen to episode 5 if you haven’t heard it yet. 

Sometimes, it’s better to keep a low overhead and simpler business model than to buy into that idea of passive revenue or scaling up, which can result in low profits and a massive amount of work.

I’ve shared my personal story about this. I scaled up my business in 2006 and earned multiple six figures over the next few year but profits were low because of all the apps and assistance I needed in order to sell my online training programs, group and retreat programs.

If I did those things now, I’d be wiser about the way I did it, no doubt.

Still, not everyone needs an empire to have an enjoyable coaching business that earns well. And no matter what it’s best to start with a simple model and then grow into those more complex and involved ways of earning later.

In the Next Episode: How to Develop Your Signature Coaching Program

Ep 54 – Awaken Your Money Making Mojo

A quick announcement … Have you been stuck on something that’s holding you back in your coaching business? It could be something small but critical, such as:

  • choosing a narrow and viable target audience so you stand out
  • discovering the big problem you help your audience solve
  • crafting your compelling core message
  • branding your company
  • brainstorming an irresistible free offer
  • planning your transition to full time coaching
  • developing or pricing your program
  • or working on a mindset issue that’s been blocking you

These are all perfect topics for a 90 minute Strategy Session with me.

If you’ve been stuck on some aspect of your business, give yourself an early New Years gift of a Strategy Session. In 2020, fees for my sessions increase $200 but you can still get them now for the original price. Learn more and sign up here:

Now to the episode …

This episode is part of my new Money Mastery series in which I’ll be talking about money mindset, charging what you’re worth, profits, pricing and revenue planning.

In the last episode, I talked about gratitude practices and the concept of what goes around comes around. If you haven’t heard that episode it’s a great lead in to this one.

Gratitude primes the pump for attraction. When you appreciate your privilege and all that you already have in your life, you’re waking up your manifestation potential or what I’m calling money mojo.

It really should be wealth mojo because it’s far more than just numbers in your bank account. It’s about flow of all positive energy. But the alliteration in money mojo is more fun.

Also just about every coach I know has some money issues and it can be a key limitation to success. Money mindset challenges are easier to overcome than you might think. For some of my client a quick mindset shift and improved charging practices open the flow of income and profits.

What Is Money Making Mojo?

I consider “money mojo” to be an unshakeable belief in your ability to create the life you want.

Maybe right now you have a fledgling coaching business and what you really want is a steady stream of clients and a robust income from coaching. Maybe enough to transition from your day job to full time coaching.

Do you believe you have the ability to create that for yourself?

You might be thinking …

“Well, Rhonda, how can I have unshakeable belief in my ability

if I’ve never achieved those results in my coaching business so far?”

I feel you. When you want something so much, but as time passes and it doesn’t fully materialize, discouragement sets in. And then belief in self suffers.

It doesn’t help that friends and family are watching you. They might even be skeptical that the money you’ve invested in your coach training and business development are ever going to pay off. A lot of people don’t realize that entrepreneurship is always an initial investment and it takes time to get out of the red.

But what’s most important here is what you tell yourself. How you think of your own abilities.

Everyone struggles with belief in self. Everyone. So if you’ve ever felt like there’s something wrong with you and everyone else has this all figured out, that’s not true.

It’s a HUGE myth we all perpetuate that we are alone in our struggles. Let’s bust that myth once and for all! That’s part of what being willing to be both vulnerable and supportive in community is for.

Your growth opportunity every day begins with bolstering your faith in your abilities. And, as a coach and a fellow human being, it’s also a growth opportunity to help others bolster their faith in themselves. That’s part of what brought you to coaching.

You need to do the work that you ask your clients to do. Shuck those limiting beliefs.

But, contrary to a fear some coaches have, you don’t have to have it all figured out before you coach. Just be actively growing yourself.

Now, imagine for a second, that you are living your life from unshakeable belief in yourself despite not yet having everything you want? What would that be like?

Well, first, you would free up so much energy because you’re not living your life with the gas pedal to the floor and the emergency brake on. Seeing yourself as not capable is like an emergency brake that you forgot to take off when you started.

Releasing that constriction in perception frees up your potential too. And yes, it’s totally okay if it takes a while to fully release those false perceptions. Incremental growth rocks and it’s sustainable.

Also, positive beliefs are like pontoons on a boat. Everything flows more smoothly as you travel.

Stop Casting Spells on Yourself

So how can you awaken your money mojo – or your ability to create what you want in your life?

Begin by monitoring what you think and say.

Do you have a mean streak about yourself?

Do you talk to yourself as if you were lecturing?

Are your thoughts full of self-deprecation and bitterness?

Do you default to boredom, victimhood or sarcasm?

Negative thoughts and spoken words about yourself can cast a spell on you. Give yourself a fighting chance and stop casting those spells.

It’s easy to slip into unconscious beliefs about the way it is – as if your past has forever sullied your future or what’s presently happening will always be so.

I invite you to begin a new habit now where you adjust what you think to yourself and say about yourself to more accurate words.

“I’ve never achieved the results I want in my coaching business.”

becomes

“Some of my goals haven’t manifested yet.”

Feel the difference? The spell stops anchoring you to disappointment through your words.

5 Powerful Questions to Check Why the Coaching Business You Want Hasn’t Manifested Yet

Looking back at my own coaching business journey, I’ve tracked 5 reasons why I hadn’t yet manifested what I wanted at any given point in time:

  1. I let my previous failures mean that I wasn’t smart enough to make this happen.
  2. I hadn’t cleared enough space and time for the thing I was calling in.
  3. I didn’t actually create a full vision for what I want and then put an action strategy plan in place.
  4. My heart wasn’t fully into it as evidenced by my lack of focus and consistent action.
  5. My impatience made me miss the true value of the journey and opportunities available.

I’m much more sanguine about the ebbs and flows of my coaching business now. I know that while I don’t have complete control over my results, I have responsibility for generating my results. It’s actually very freeing to know that.

If your money mojo is flagging take a quick look at each of these areas to see what needs a shift. Ask yourself:

  1. Do I need to bolster my belief in self?
  2. Do I need to secure more time and attention for my goals?
  3. Am I patient and open minded enough to receive what’s coming to me?
  4. Is my vision and strategy complete enough?
  5. Am I taking consistent enough action?

I think you’ll find the key to the shift that wants to happen there.

In the Next Episode: Is What You Love to Coach About Marketable? This is ON AIR Coaching with Alexia Mellor