Ep 40 – Do This Before You Create Your Coaching Website

This episode is part of a brand new series called Client Winning Coaching Websites.

This series is especially for new coaches who don’t have a website yet. I want to help you do it right the first time.

This series is also for you if you have a coaching website already and it’s not serving you well. No one is going to the website, signing up on your list or contacting you for a Discovery Session.

There are good reasons for that and I want to help you get your website working for you.

So be sure to stay tuned for each successive episode in this series because I’ll be going into details. And I truly believe you’ll have some big AHAs about how to improve your website.

This episode is about first steps to take before you create your coaching website.

  • Before you hire a designer.
  • Or before you decide to buy a Wix or Squarespace template and do it yourself. A dubious choice!
  • Or, before you ask your kid or your best friend’s cousin to slap up a website for you.

All tough choices especially if you do that BEFORE you make these critical 3 decisions about your coaching business.

First, I want you to know that I am not a web designer. But I am an international business mentor for coaches with 20 years of experience.

And, because I’m the TEACHER Archetype, I tend to learn from my mistakes by studying and creating step-by-step guides for others. So, after I launched my 4th website, which is a client generating website, I decided to pass on what I learned.

I created a step-by-step online training program called Client Winning Websites & Blogs for Coaches.

It was a comprehensive training that sold well for a long time.

But, the world of the Internet changes so fast. I took the program off the market because there are constant subtle shifts in how things work, in Google’s algorithms and in online trends.

I didn’t want to be updating that product every 6 months. I’d rather be helping coaches in Strategy Sessions and in my VIP 5 month Coaching Business Breakthrough program.

Every coach I work with, I help them write client-winning copy for their website and manage the web design process because my website and my client’s websites are proof that you can turn web visitors into clients if you create a friendly journey for your target audience on your site.

I realized recently, why not repurpose and upgrade the material in Client Winning Websites & Blogs for Coaches into bite-sized insights for Prosperous Coach Podcast.

So, over several weeks I’ll cover in great detail what makes for a client-winning coaching website and I’ll share some examples you can see online.

3 Steps to Take Before You Do Anything Else in Your Coaching Business

Today’s mini-episode is about 3 the things you should do before you create a coaching website so you don’t waste time and money.

And that’s always my aim— to help you create a financially successful and rewarding coaching business from the get go, rather than getting stuck blindly following the masses of coaches who don’t create a sustainable business. There’s no reason why you should know how to do this without support from someone who has taken the less traveled road and found an easier way.

Okay… let me tell you a story … and see if you see yourself anywhere in this.

About 1 – 3 times a week a new coach reaches out to me. They’ve been referred to my podcast by another coach — and I’m grateful for that — or done a search for “coaching niche” and so they end up strolling around my website and filling out the application on my Work with Rhonda page.

By the way that’s called a funnel or conversion process. More about that soon in another episode.

So the coach writes in their application that don’t know their coaching niche or target audience but they’re working on their website, creating ads and coaching programs.

And I think … bummer. In my minds eye I see them throwing time and money away on a blazing fire.

It’s an honest mistake. When you finish coach training there’s this emotional rush to get a website up, to start doing all the conventional things all coaches think are necessary to attract coaching clients.

Don’t get me wrong, I believe in the power of websites. My own website sends me a constant stream of ideal clients who are ready to enroll with me. That’s a client-winning website.

But, creating your website before you know who you’re serving and the problem you help them solve is like:

  • building a house on land you don’t own.
  • dressing up a manikin in finery when you’re wearing rags.
  • buying a car before you can see over the steering wheel.

Developmentally it’s better to wait until your coaching business has a solid foundation.

It’s not just the cart before the horse. There is no horse in sight. It’s a cart with square wheels mired in a swamp. It’s not going to go anywhere or do anything until it’s dismantled.

That’s what it’s like to put up a coaching website before you know WHO you serve and WHAT acute problem you help them solve.

I want you to know I made this mistake and not just once.

When I started as a coach in 1997, over the first 3 years I threw away so much money on 3 different websites. They were pretty websites with what I thought was interesting copy. I worked so hard on them.

But they were all duds. They sat there in cyberspace collecting dust. I only got hits from friends, family and myself.

Your website can be command central for your coaching business. And I do think unless you have a regional business that having a good website is critical if you want to be taken seriously. It can be an incredible tool if it’s created right. In an upcoming episode I’ll explain the distinct difference between an online coaching brochure and a client winning website.

If you’re about to create your coaching website or you have one now and it’s not serving you well, be sure to stay tuned for each successive episode.

This one is about first steps. Before you hire the designer. Or decide to buy a Wix or Squarespace template and do it yourself. Before you ask your kid or your best friend’s cousin to slap up a website for you, make critical decisions about your coaching business.

These are decisions about your future. They’re big decisions and doable. Making these decisions will help you have crystal clarity about your value as a professional coach.

What are those decisions and why are they important?

You know what I’m going to say. Step #1 is for you to choose a viable target audience to serve before you do anything else.

Viable is an audience full of seekers, people who do invest in their own personal and professional growth. That viable audience is easy to find and connect with. They are eager to evolve and it’s narrow enough group that you’ll stand out in a crowd.

And standing out in the crowd is a big part of what makes it possible to attract clients online. Think about it, if you’re just another voice in the crowd, no one ever listens.

And there’s another step to take before you slap up some copy about coaching. Market research. And it’s not what you think.

It’s not asking a bunch of people if they’ll pay for your coaching. It’s more subtle and scientific than that. It’s how you’ll learn exactly what your audience wants so much they’ll invest in your help to get it.

And knowing that is how you develop a smart coaching niche.

Then, you’re ready to create a brand and get a matching domain, to craft an attention getting core message and offers.

And finally, to write web copy that’s streamlined and resonates with your target audience.

What’s next then? Hiring a savvy web designer who knows how to code and how to make a customized website designed to convert visitors into fans and fans into clients.

Very few designers have all those skills. Most just know how to make a website look pretty.

Here’s the thing … the people you’re going to serve are at the center of your coaching business.

Their problems and goals are where YOU come in.

Transformative coaching can’t happen without the coachee — the person you’ll serve with your coaching.

You and all coaches love people and want to see them thrive. Your coaching website might be their first connection with you. So why would you build a coaching website before you know your target audience intimately?

Look, I get it. The target audience and coaching niche decision are hard. Why else would I get so many hits on my website from ideal clients about this topic. It’s not all I do to help my clients succeed but it is the first decision. And that decision becomes your true north. It’s how you’ll know what to do next and next.

If you’re struggling knowing who you audience is or how to make your coaching niche stand out in the crowd, let’s get that settled in a Strategy Session.

Or, if you’ve got a coaching website up and it’s doing nothing for you, let’s have a Strategy Session so I can review it with you and share step by step how you can transform it to be a client-winning website from now on.

The Next Episode is: Some Coaching Websites Aren’t Set Up to Enroll Coaching Clients

Ep 39 – How to Assess if a Potential Coaching Client Is a Good Fit for You

Hello coaches, this is my fourth mini episode for you on the topic of Client Management that started with Episode 34. It’s part of my series called Smart Mindsets & Habits.

You know, my husband and I have been getting our house ready for sale. Now we’ve got a fabulous buyer and it is time to pack. That’s why the mini episodes. And coaches have been loving them. Thank you for listening!

Today, we’re talking about how to assess whether a potential coaching client is right for you.

Primarily, fit is assessed during the Discovery call. That’s the Discovery Session, not a sample coaching session. There’s a difference.

That’s a time where you ask really powerful questions to draw out what’s going on with your potential client, what’s in their way of the thing that they want the most. And then, you establish how you can help them in your signature program to achieve that thing they want most.

Fit Starts With Your Coaching Niche

Fit partially depends on your target audience and coaching niche.

You know me, I’m always talking about having a target audience, a specific narrow target audience for your coaching business, learning from them what it is that they want so much they’ll invest in your help to get it.

And, then, develop your coaching niche around that and what you bring to the table regarding the outcome they most want that you’re going to help them get.

When you focus on your audience and niche, there’s a lot of power behind your messaging and your programs as everything is tailored to them. I believe in it as the most powerful way to become highly successful in your coaching business.

Why does assessing fit depend on your niche? Let me give you an example …

I help coaches build the foundation of their coaching business so they can launch with confidence and succeed financially.

My ideal clients are primed to develop their entrepreneurial business and to do the work of building that foundation together.

I ask coaches about the kind of support systems they have in place, what kind of time they have available to work on their business with me. If they don’t have enough time or support at home, if they’re not excited about being an entrepreneur, then they’re not a good fit work that I want to do with them.

You’ll develop your own way of assessing fit based on your niche.

Are They Coachable?

Another aspect of fit is about coach-ability. If you’re a coach and your client isn’t coachable, obviously that’s not going to be a really powerful transformational relationship.

There are a couple of things that you can do to assess coach-ability:

Their level of self awareness. Pay attention when they talk about their challenges, habits — things that are holding them back about what they want.

If someone is not self-aware, coaching may not be the best process for them.

Coaching works well for people who they essentially know that they are at choice. If you come across someone who seems to be blaming someone or something for their life challenges, that is an indication that they may not be coachable.

Also, what’s their attitude about paying for support? Some people are not seekers — the kind of people who are willing to invest time and money and energy into their own personal or professional transformation.

If you get to the point where you’re telling a potential client your fees and someone does not value what you’re offering for the fees that you’re asking, that’s a strong indication that you’re not the right fit for them.

Are they fully present for that discovery call? If they show up distracted, late or they miss it entirely, they might not be the best fit.

Detach From Outcome

Finally, if you are desperate to enroll a client, that is not going to set you up for a positive, powerful experience with this client.

Everyone has felt desperate to enroll a client at sometime. When you’re new to coaching there’s such a strong desire to prove you can do this that sometimes it speaks louder than your highest self.

Attachment will hold you back from enrolling ideal clients that pay you well.

That needy energy is like a bad smell that surrounds you turning your prospect off. Chances are they will feel it even if they don’t know what it is. It will unbalance the power differential between you and your prospect. And you’ll miss your opportunity to enroll a client.

I suggest to coaches I work with that before the Discovery call they open up their hands and surrender the need to have this client hire them.

Detaching from outcome sets you up for success. Without that desperation hanging around you, you’ll be able to hear your intuition more clearly about whether this prospective client is a good fit for you. Intuition is always the best guide.

If you’re struggling to get out of your own way with enrolling … I have a bit of room left in my August calendar for Strategy Sessions.

Consider grabbing time with me to help you to take a leap in mindset or one of these areas:

  • I want to choose a viable, narrow target audience.
  • I’d like guidance to conduct market research with my audience.
  • I want to choose a profitable niche and stand out in the crowd of coaches.
  • I’d like to create a signature program my audience will buy.
  • I’d like help to make my website client-winning.
  • I want to create an irresistible freebie and opt-in for my audience.

That’s just a sampling of bite-sized takeaways we could work on together to help you take a leap. I’d love to work with you!

Ep 37 – 8 Powerful Coaching Questions to Ask Any Client Anytime

This mini episode is part of the Smart Mindsets & Habits series and a continuation of the Client Management Topic that started with Episode 34.

These are powerful questions that are standard in the coaches toolbox.

The right question can really help anyone zoom past obstacles and into a power zone of awareness and action on their own behalf.

That’s why questions are so valuable to coaches and in coaching.

So the first question unlocks a lot for your clients:

What do you want?

Well, sometimes people have a hard time answering this question, but with probing questions beneath it, you might be able to get them to it.

The second question is:

What’s holding you back?

As human beings, we do generally have a sense of this. We might be in denial about it, but we generally do know what we’re doing that’s either sabotaging ourselves or what we’re thinking, what we’re feeling that is lingering too long for us to be able to transform.

So what’s holding you back?

That question will cause your coaching client to go inside and really look at the truth with a capital T.

The third question is:

What is it costing you to continue holding back?

I don’t know if we normally as human beings think about what the costs are of our actions, of our thoughts, of our habits, but to ask someone that causes them to look at themselves from a place of self responsibility.

The fourth question is:

How could you show up differently?

Presumably you’re talking to them about a circumstance or a situation and this question allows them to wonder, Oh, I’m at choice here. How could I show up differently?

I remember this one time where I was going to be speaking in public at a pretty big event for coaches and I was just so nervous. I called my husband for support and he has asked me: How do you want to show up, Rhonda?

I paused and I thought about it. Well, I want to show up standing in my power, believing in myself and being open and vulnerable to my audience as well as delivering something that is actually valuable to them.

Those four answers just grounded me. They made me feel good again, made me feel ready again. And I realized that it was okay to be vulnerable with my audience. It’s okay that I was nervous and I didn’t have to try to obliterate that nervousness before getting on stage.

The fifth question is:

What is a new perspective that you could adopt right now?

Oftentimes when our coaching clients are telling us how they feel or what they think about something, it might be a gripe. It might be the raw feeling and there’s nothing wrong with that.

As a matter of fact, I invite my clients to share their raw feelings.

You can respond to that raw stuff with the question: What’s a new perspective you could adopt right now about that?

You’re inviting them to pick themselves up out of the situation and get a 30,000 foot view. Look at it from the other person’s point of view. Or from their highest self point of view.

The sixth question is:

What is the most meaningful action you could take right now?

So often when our clients are stuck, it’s because they’re unwilling to or afraid to take an action and when you put that word meaningful in front of action, it helps them think differently.

Meaningful to them could be journaling. Or it could be having a conversation with you or someone else. Meaningful to them could be deciding not to do it at all and to take a different direction.

The seventh question is:

What new habits will you put in place right now?

Habits are amazingly powerful in our lives and in the lives of our clients.

We all have bad habits. If you take any aspect of our lives on the life wheel, we’ve got bad habits in those areas, whether it be finances, or how we behave at work … how we feed or exercise ourselves.

We all have habits that can be improved and habits are amazingly powerful if we put the right ones in place.

That’s partially why I’m talking to you about client management because these are habits that we can have in place with our prospects and our clients.

 And the last question, number eight is:

What new skills or support systems will ensure your success?

We want to teach our clients and ourselves to realize that sometimes we have to learn something new or go get help in order to ensure our success.

I always ask my prospects about their support systems. I want to know do they have a family? Do they have a partner? Is that partner supportive of them building a coaching business? Do they have childcare? Do they have ways that they’re going to be able to segment parts of their day to work on their business?

With your own target audience around the niche you have, the ultimate outcome you’re going to help them achieve —be sure they have support systems in place and not just you. You don’t want all of the help and succor to be on your shoulders.

Going back to the skills too, of course everyone who is undertaking something new or trying to do something big.

Hopefully, you’re helping your clients achieve something big to get past or solve a big problem they have or to achieve a huge goal they have. Because if you’re doing that with your clients you may not be able to earn enough as a coach

New skills might something like developing a stronger intuition. It might be developing greater awareness of themselves, of their body, of what their mind or emotions is telling them. Or it could be something really nuts and boltsy such as taking training in order to succeed.

These questions are useful for coaches, for nearly any client at any time, so I hope you use them for your success!

The Next Episode is: Should You Give Gifts To Your Coaching Clients?

Ep 36 – Ten Big Questions for Intake with Your New Coaching Clients

This episode is part of the Smart Mindsets and Habits series. And it’s a continuation from Episode 34 about client management systems.

This questionnaire I’m about to take you through is one piece of a good client management system.

This episode and the next 3 will be mini episodes because I’m moving house! So you’ll get a bitesized idea in a short time. I hope you find them valuable.

By the way, Prosperous Coach Podcast just passed 10,000 downloads! That’s one sign among many that these episodes are landing well with coaches. Thank you for listening and sharing this with other coaches! We are growing a community.

If you’d like to be part of that community, join us in the Prosperous Coach Club on Facebook

Questions are the life blood of what we do with clients. Open ended questions are so powerful that a single one can evoke a positive shift.

It makes sense that the coaching client intake would include powerful open-ended questions!

Here are the 10 questions I have in one document of my intake packet:

  1. What are your strongest beliefs about yourself?
  2. What are your strongest beliefs about the world?
  3. What wisdom has come out of your greatest life lessons?
  4. When in your life have you felt the most generative?
  5. What does prosperity mean to you?
  6. How do you define your success?
  7. What is your BIG WHY for creating an ongoing business?
  8. How might you sabotage your own success?
  9. What do you want me to do if I notice sabotaging behavior?
  10. How can I best empower you?

The Next Episode is: 8 Powerful Questions to Ask Coaching Clients Anytime

Ep 35 – 2 Powerful Shifts To Enroll More Committed Coaching Clients

This episode is an ON AIR Coaching Session with David Smith.

David Smith is a Washington DC – based career coach. He is a Fulbright scholar. After 30 years in law, as a University professor and  overseas working for a think tank, he came to realize that his collective experiences provide insight into inside DC careers.

For two years he has coaching two different audiences:

  • people 20 – 30 emerging into international or policy based careers inside the beltway
  • people 50+ looking for their encore career

Two Problems Related to Coaching Client Engagement

David said he was looking for some wisdom. Specifically he was having two challenges in his coaching business:

  1. Sometimes clients disappear without notice.
  2. Younger clientele are difficult to engage into a longer term coaching relationship.

These classic challenges are related. And both are things that David can fix with a shift in his approach to enrolling.

I asked David to describe what he tells prospects about his offer.

He offers a Discovery Session and admitted to a common problem coaches have … over-delivering in the discovery call.

Shift #1: Stop Coaching in Discovery Sessions

Some coaches offer a sample coaching session to enroll clients. I used to do this myself and found that, much of the time, prospects would walk away from that experience feeling satisfied and uninterested in taking a next step.

I was so intent on showing my value that I over-delivered. And the prospect would say: “Thanks!” But she had no interest in taking a next step.

Can you relate to that challenge?

I remember feeling sort of demoralized by the lack of interest in coaching, something I felt so passionate about.

That’s because coaching is a hard sell.

People don’t wake up knowing that they want coaching. Instead they seek out solutions to specific problems.

So, unless you’re offering a sample coaching session that focuses on a very specific coaching niche — a specific solution to a specific problem — then your sample coaching session is going to feel general and not highly relevant to people.

Even if you have a specific niche, a sample session isn’t the most effective tool for enrolling a committed long term coaching client who pays you well. Because the tendency to perform and over-deliver is strong in that type of session.

When I shifted away from offering sample coaching sessions to offering discovery calls, I immediately started enrolling more ideal clients and earning more from coaching.

Here’s the thing … a Discovery Session isn’t meant to be a coaching session.

You can absolutely use the coaching tools of asking powerful questions and listening in a Discovery Session. But you don’t want to step into the Co-Creative Relationship with a prospect because they have not paid a fee for the coaching. That’s part of the client’s responsibility.

Instead, a Discovery Session is a get-to-know-you call. Ultimately, it’s about assessing fit between the coach and prospect.

David knew this. He just had not framed the Discovery Session that way to prospects. And, because he is passionate about helping his prospects he would “give away the farm”.

In your Discovery Sessions ask powerful open-ended questions to:

  • Learn basic information about your potential client, especially as it relates to your niche — the specific problem you solve for a specific target audience.
  • Connect the prospect emotionally to what they want most and what’s in the way of that outcome.

Then, once you’ve heard all you need to hear to fully understand what motivates your prospect and what’s been holding them back, share how you work with clients.

And this is where my second recommendation to David came in.

Shift #2: Offer a Signature Program Tailor Made to Your Target Audience

David has been charging for session-by-session coaching.

No wonder he was having trouble with clients “ghosting” and not responded to his check ins!

Part of David’s background was as a lawyer where most clients would pay an hourly rate. So it’s understandable that this is the practice David applied to his coaching business.

When I started as a coach, I charged for monthly coaching and I had similar challenges where clients would suddenly disappear.

Have you ever experienced something like that?

You’re going along, thinking you’re doing good work together and then suddenly the client doesn’t show up or respond to emails.

It’s weird. And it feels awful!

But then I realized that, monthly or session-by-session coaching isn’t positioned well. It’s not oriented around big enough outcomes for clients. So they aren’t motivated to keep it up.

More on that in a minute …

For now, what is a Signature Program and how can it possibly work with coaching?

It works better than you might think.

You can still let clients bring the agenda. You still use coaching skills to serve them. The difference happens when you enroll clients.

Instead of selling coaching when you have a Discovery Session, you’ll connect the desired outcomes and challenges your client is having to a structured program.

Milestones Are the Secret to Enrolling Long Term Coaching Clients

Let’s say you’re a coach and you want to be successful but it’s not working out the way you thought it would.

And then you hear about this podcast that supplies all sorts of helpful tidbits about mindset, habits, tactics and strategies to build your business.

You realize this person putting out these episodes could help you. So you go to her website, check her out and there’s even more free valuable information there. You fill out the form on the website. And you’re invited to a Discovery Session.

In that Discovery Session, you’re asked a bunch of powerful questions that help you articulate what you really want and what’s been in the way of that.

And then, you hear that there’s a program you can enroll in that would help you accomplish all the tasks you’ve been struggling to do on your own. It’s accomplishing those milestones in a step by step fully supported way that turns you on.

So you go for it. You enroll into that Signature Program because it’s clear there’s a structure and it’s thought through.

On the other hand, if in that Discovery Session you heard that you could have session-by-session or monthly coaching and no milestones or outcomes were clearly laid out as part of the value, you might just walk away.

Because you weren’t inspired.

It’s All Related to Target Audience and Coaching Niche

The reality is, you cannot create a Signature Program as a coach until you:

  • Have narrowed to a specific target audience.
  • You know exactly what they want so much they’ll invest in help to get it.
  • And you’ve made it your niche to help that audience achieve that goal or set of goals.

I invited David to eliminate one of his two audiences, because having two was keeping him from creating a Signature Program. It was keeping him from getting specific on his website, in his marketing and Discovery Sessions.

Even people who referred clients to him would be able to send him ideal clients if he would target only one audience.

An amazing bunch of things happen when you target a specific niche and make sure that everything you do — every email, social post, your web copy, your free offer, your programs — are tailor made for that audience.

You KNOW exactly what they want and what’s challenging them.

And that intel, applied to every aspect of your coaching business, makes the difference between whether you succeed and earn well or not.

It also would solve David’s two problems.

Once a client is enrolled into a Signature Program and they invest up front for the whole thing, their mindset shifts.

No longer will they think “Okay, I’ve gotta pay for another session with David.” Instead, they are thinking:“I’m on a complicated journey and David is helping me get there, step by step with ease and grace.”

David agreed he’d drop the older audience he was working with because his passion was about helping young people emerging into international or policy based careers.

David reported feeling great after our session. His mind was buzzing with ideas for his Signature Program and he sounded determined to make the 2 shifts that would solve his 2 challenges.

If you are challenged with attracting, enrolling and keeping ideal clients, consider having a Strategy Session with me.

One session could make the difference between being paralyzed and confused and surging forward in your business with confidence.

I would love to work with you!

Ep 31 – The Coaching Niche of Least Resistance

This episode is another ON AIR Coaching Session where I coach a coach to help her click on the certainty button for a unique target audience and then we formulate their coaching niche.

It’s clear from reviews that you really like these coach the coach sessions, so it’s my goal to do one every month.

Ellen Fowler has worked in the field of training, organizational and leadership development for over 25 years. Her experience includes work in the public and private sectors as well as academia.

She lived and worked in Ireland for 12 years, so she has firsthand understanding of the challenges of cultural diversity and radical life change.

She is also an ordained Christian minister. Ellen’s career has always involved working with individuals whether as a counselor, teacher, consultant or coach.

When I help coaches choose a profitable coaching niche, I always start by asking about their background so I can guide them to pull in experience, expertise, interests, gifts and passions into their niche.

Ellen’s background includes:

  • Itinerant minister
  • Training and organizational & leadership development
  • Change & diversity management
  • Teaching adults returning to the workplace on how to make their companies more efficient

Want to Be An Entrepreneurial Coach?

Then, I asked Ellen if she was interested in being an entrepreneur because it’s a certain type of person who does.

Ellen wants to run her own business because she wants it to be portable so she can travel. However, she feels a bit intimidated by the marketing side of things.

I was intimidated by marketing at first but when I learned to put the spotlight on exactly what my target audience wants, it became fun.

Two Potential Audiences That Seem Equal

Ellen had 2 main ideas for her target audience:

  • Mid-career professional women
  • Church leaders

I asked Ellen if it was okay with her if we focused on Church Leaders as a possible target audience first.

I made this choice for 4 reasons:

  • Ellen is an ordained minister and much of her career has been as a church leader. I felt that gave her credibility and gravitas with this audience.
  • Her faith is very important to her.
  • She’s currently coaching 10 clergy and staff from a church group in Pennsylvania and getting more referrals from that group. So she already has a toehold there.
  • She loves the work she’s doing with this audience.

Ellen shared that the work she’s doing with the Church Leaders is based on an instrument called Human Synergistics that she’s certified to use. It helps people identify effective and not so effective behaviors in the workplace and to develop action plans for changing those.

Is The Target Audience Viable for You?

I also felt that the audience — mid-career professional women — is not the most viable audience for Ellen because:

  • They are in corporations and hard to access.
  • They might expect their company to pay for coaching, and that’s an uphill battle to get a foot in the door with corporations.
  • There’s a lot of competition and marketplace noise for that audience already.

Passion and Fit Are The Best Coaching Niche Indicators

I asked Ellen:

What do you love about working with clergy and what do you enjoy about the Human Synergistics instrument?

As Ellen described how she uses Human Synergistics in her work with clergy, I heard her enthusiasm louder than her words.

Then, I wanted to check whether Ellen was earning well with this current gig with clergy because more and more it was sounding like a viable audience for Ellen.

Ellen explained that she felt blessed because the way she was connected with this particular group was that the church leader who hired her was part of the Human Synergistics training she took. He said:  “I’d like you to do some work for me.”

And he gave her carte blanche about what she’d do with the staff and how she’d price.

Right time – right place opportunities happen when you target a unique audience and focus your niche on their big problems.

So, I bee-lined to the bottomline question:

“Ellen, of the two audiences — church leaders or mid-career professional women, which is more attractive to you?”

Ellen said that she could go both ways. Her inability to commit comes down to how she’ll get in front of the audiences.

I spoke to the difficulty with gaining entry to corporations where with her background and current active church leader clients she already has a strong entry place.

I pointed out that if she were to have an international business, especially with her desire to travel and her experience in other countries, that the pond to fish in would be bigger. She could target larger churches and religious organizations with bigger coffers.

I explained that the Church Leader audience would likely mean more offline marketing than online marketing. I asked how she’d feel about that and she said:

“Oh, I like that!” More enthusiasm.

I pointed out that that’s the old fashioned way, right? Not everyone has to use social media channels to build their business.

  • Ellen knows this world.
  • She understands their challenges and goals first hand.
  • She’ll be able to speak their language.
  • They’ll be more accessible because she’s been in their shoes.
  • And she’ll have testimonials from her 10 current clients.

For Ellen, the other audience is less viable. Viability is determined by 5 factors:

  • Easy to find
  • Easy to access
  • Eager to evolve
  • Willing to invest
  • Narrow enough (to help you stand out in the crowd)

Ellen added another key reason that Church Leaders are more ideal for her that spoke loud and clear:

“The spiritual side of life is really a bonus for me.”

I asked Ellen to do a check in with herself. Is church leaders the audience she can get fully behind with your heart, mind and spirit?

“Yes!”

Beautiful!

Then we shifted to talking about her niche for a moment … I asked Ellen what is the number one challenge and what is the number one tangible desired outcome that church leaders want?

Ellen said the most acute thing is how to avoid burnout. There’s always somebody needing something and they’re often understaffed and overworked. They feel called to the work, so it’s a burden of responsibility. They get into it because they want to help other people transform.

Burnout can begin to wear away their faith, which is critical for their position.

She felt the Human Synergistic instrument is a so effective in uncovering what’s really going on for the leader and the team.

Each time that Ellen spoke about Church Leaders and working with them I heard passion and compassion — a depth of understanding and certainty that she could help them thrive with her knowledge and the instruments she’s trained in.

She said: “Thank you, Rhonda, for helping me think it through it. It’s been really enlightening.”

The Next Episode is: Would You Buy Your Own Coaching Program?

Ep 21 – How to Spot the Right Opportunities for Your Coaching Business

I’m grateful to all the regular and new listeners. You have been helping me rock this podcast by sharing comments about the topics you like and the new things you want me to talk about.

To keep the conversation going, I’ve just started a Facebook community for subscribers of my podcast called Prosperous Coach Club. It’s a safe place to share wins or challenges — anything about you and your coaching business. We’re a friendly, supportive, non-promotional group. Join us! Go to prosperoucoach.com/fb to join.

This episode is in the Smart Mindsets & Habits series, and it is Part 2 about how to selectively and wisely decide when to say ‘yes’ to coaching business opportunities. It’s about teaching yourself to stand in your power and answer from your highest self.

Part 1 was about how to breakthrough the bright shiny object syndrome so that you’re not wasting money on webinars, online programs or masterminds that you’re not ready for yet. That’s probably because your business foundation isn’t solid yet. I know that’s frustrating and it’s a good time to stop and get that all nailed down before getting into advanced business programs.

Many of you have been letting me know that that episode hit the mark. Thank you for reaching out. I love hearing from you.

Ellen wrote to me: I’ve taken many courses and been part of many mastermind groups and webinars but it’s all come to naught because I haven’t converted that learning into practical actions. That’s because I’ve been struggling to figure out who I’m called to serve and what pain point or problem I’m trying to solve.”

As it turned out, Ellen grabbed a strategy session with me and we quickly figured out her ideal target audience plus the problem she’ll help them solve. At the end of the session she said: “Rhonda, that was amazing! I can’t believe what we came up with. I came in confused about my niche and wanted a plan of what to do next. And I got all of that!”

Ellen, that makes me so happy!

So if you want to solidify any aspect of your business foundation — your audience, your niche, your business model — don’t struggle and try to figure that out on your own. Grab a Strategy Session and let’s nail that down for you. You can find that on today’s show notes at prosperouscoach.com/21

Distraction Slows Down Your Coaching Success

Today we’re digging into other types of offers you might be getting as a coach. For example, let’s say someone emailed offering you:

  • a radio show program
  • a feature in a magazine
  • promising to get you leads
  • another coach wants to collaborate with you

When offers like this come in, it’s elating. There’s this sense of “I’m not having to do everything myself!” Someone is saying they’ll pave the road for you. And it’s really tempting to say ‘Yes’.

But are these opportunities right for you? Especially for the stage of business you’re in.

If you’re in startup mode — that’s the first 18 months or so of your business — it’s all about solidifying your business foundation. You are:

The learning curve is high and while you’re doing all of this you’re also figuring yourself out as a coach, as a business owner.

And for that reason it’s a vulnerable time too.

The potential for distraction and getting pulled off course is high. Some diversions will muddy your vision, waste your resources and set you back.

But what if do feel you’re ready and one of these offers is your breakthrough moment?

How can you discern between the good opportunities and the right opportunities?

Early on in my business I was endlessly distracted. Do you know what I mean?

There was so much stuff in my inbox, my head would spin.

One national radio program courted me saying they wanted to put my business on the map. I was so thrilled! I got so excited I told everyone about it even before I did the due diligence to see if it was legit.

But I’ll admit something didn’t feel quite right.

And it turned out it was only going to cost me $5000. Well, at least I said ‘no’ to that one.

I was offered spreads in online magazines. And there were all sorts of business clearing houses offering a listing on their site for coaches that supposedly had hundreds of thousands of web hits every month. Organizations asked me to speak at their lunch and learn groups and at association meetings.

And I’m truly embarrassed now at how many of these thing I jumped at.

I poured my heart into them. Most of them took me off track. And no clients or sales came out of any of those “opportunities”.

In retrospect none of them truly aligned with my business. They didn’t help me build credibility with my target audience and they didn’t help me build my list.

The organizations were just filling their slate. I helped them but they did not help me.

I finally realized that I needed to set some guidelines for myself. I call them Success Criteria.

Smart Success Criteria

It’s sort of a checklist. Before I say “yes” to any opportunity I ask myself a set of questions. And it starts with 3 anchor questions.

Do I have a good feeling about the people offering this?

Does it align with my integrity and values?

Does it put me in front of my target audience?

If ‘no’ to anything above then I say ‘No’ to the opportunity.

If ‘yes’ I ask myself:

If there’s a financial investment can I easily offset that with 1 enrollment?

Does it allow me to point people to my website for a valuable download?

If ‘no’, I say ‘no’.

If ‘yes’, I consider my current profit margins and also ask myself:

Will doing this build my credibility and brand?

Will I create things for this that I can repurpose elsewhere?

If ‘yes’ and profit margins look good, I say ‘YES!’

Be True to Your Coaching Business

When I put this success criteria in place I also made an agreement to let it guide me 100%. I stuck with it. And that paid off for me.

Not only did I stop having indecision and regret but I also found that it really set my business up for success every time.

Everything I said no to, I ended up feeling I dodged a bullet. Everything I said yes to, returned high value to me.

And then I started get better opportunities. It’s as if I trained the Universe.

I’m an old hand at this now and come to most decisions by simply checking in with my body.

Pressure Means No

If I ever feel uncertain, I take my time. I let a couple of days pass then check in again.

I never make a snap YES decision because I only have so much time and I want to maximize the return for that time.

The reality is that any quality organization or person will give you time to make a smart decision. If you’re feeling pressured, then your answer is ‘NO’.

Now I want you to make your own Success Criteria. And then stay true to them!

And, feel free to share your Success Criteria with me.

I’ve just started a Facebook community for subscribers of my podcast called Prosperous Coach Club. It’s a safe place for coaches where you can share things like this plus any wins or challenges. We’re a friendly, supportive, non-promotional group. Join us! Go to prosperouscoach.com/fb to join.

The Next Episode is: Why Should a Coach Do Market Research?

Ep 10 – Why Do Some Coaching Niches Fail?

This is the 3rd episode in the series Smart & Profitable Coaching Niches.

It’s heartbreaking but some niches never pay off. They just don’t ever get off the ground.

And it’s confusing because they are often about topics everyone cares about or target audiences that NEED so much help.

But that’s part of the problem.

When people buy support to get what they need they’ll most often turn to free resources or to known resources like therapists or doctors.

It’s WANTS that inspire investment in programs that lead to personal transformation.

WANTS drive investment in things and experiences, not needs.

Seekers and Non-Seekers

Seekers are what I call the type of people who invest time and money —from their own pocket — into their personal and professional growth.

Coaches are seekers.

Seekers:

  • Are driven by their desire to make a meaningful contribution to the world.
  • Have social personalities (even if they are introverted) and enjoy influencing others.
  • Are always actively working on themselves and their top goals.
  • Want to become masters at what they do.
  • Buy and read self help or educational books.
  • Will go to an experiential weekend retreat and invest a bundle in it.
  • Pay for vocational training, like coach training, so they can do something they really want to do.

Not all people are attracted to those things. Sometimes it’s circumstantial. Sometimes it’s behavioral.

3 Types of Non-Seekers

  • People who were taught to be fiercely self-reliant.
  • People who invest most of their time and money on things they value more than their own personal growth.
  • People who don’t value themselves highly right now for whatever reason.

So you can see it’s important to consider whether your target audience is full of seekers or not.

Popular But Usually Profitless Coaching Niches

I’m about to list some audiences who are not generally seekers, which means they are less likely to invest in hiring you to help them overcome problems and reach goals.

Full time stay at home moms

They invest time and money in their kids. Yes, they’ll love your free stuff and Facebook groups but they won’t consistently or significantly invest in support to be a better mom, live a more balanced life, or to thrive in motherhood.

A client once came to me who had put 5 years into building a coaching business focused on moms. She is a highly intelligent go-getter who diligently tried every marketing approach. She had great programs, products, freebies, an effective website. She had a big list of moms but few bought anything she sold and usually only something very low cost. It was heartbreaking for her. She had to abandon it.

Another client decide to work with mom entrepreneurs. That was different because the focus was helping them to build their business and still have energy for family. The goal to build a business shifted their behavior from the non-seeker to seekers.

Empty nesters

These people do have real challenges but the state of being an empty nester won’t inspire them to invest in programs to get through that experience unless they already know they want to fill their time with a business venture. Again the shift from empty-nester to business owner changes the buying behavior.

Divorcees

There is no doubt these people could use some help. I’ve seen many coaches try this audience and not make a good living at it. The only exception was a lawyer who became a coach. She had ready access to newly divorced individuals through her colleagues and past clients who valued her.

Retirees

Wealthier retirees might invest in experiences. But the average retiree is holding onto their money or spending it on children and grandchildren.

Doctors & Lawyers

These types of professionals have a self-sufficient personality. They might engage you IF you are or have been a doctor or lawyer yourself but aren’t likely to open their mind to working with you if you aren’t in the club.

There are also some topical niches that tend to never launch well.

I’ve seen people putting themselves out there as Fulfillment Coaches, Confidence Coaches, Serenity Coaches, Abundance Coaches and other somewhat abstract or intangible topics.

While we all want fulfillment, confidence, serenity, abundance and happiness – these are all temporary states of being and people may only invest for a short program that doesn’t cost much.

If your heart is set on coaching around these types of abstract topics focus in on a unique and narrow audience, find out what they want so much they’ll invest in your help to get it.

Then apply some of the principles you’d use to coach someone in one of those abstract, intangible topics to help them reach a tangible goal.

Now I’m not right all the time. I base what I say about coaching niches on 2 decades of experience.

So, if I’ve asserted some idea and you can prove me wrong, please, please do. Get in touch and let me know where I’ve erred and I’ll make a public correction. My listeners would enjoy that. In fact, maybe you could be a guest on my podcast and help us understand how you made your niche successful.

A note of compassion here … if you’ve targeted one of these groups or focused on one of these abstract topics I know it hurts to hear it may not pay off.

My guess is that you saw the title of this episode and it resonated because some part of you feels frustrated that your business hasn’t taken off.

Hopefully this episode shows you that it’s not about you, it’s about your niche.

Did you know that I’m accepting applications for FREE On Air Coaching?

The way On Air Coaching works is you and I have a private business coaching session that’s recorded and later that session is aired as an episode in this podcast series.

On Air Coaching is perfect for you if you are a trained coach who hasn’t yet landed your own profitable coaching niche.

It’s okay if you haven’t done anything yet to build your business.

It’s equally okay if you’ve tried one or more niches and, for whatever reason, it’s not working for you.

In our session I’ll ask you questions to uncover possibilities. We’ll identify a fantastic target audience for you, and brainstorm what they most want and how to apply your gifts and skills to help them get it.

Knowing you audience and niche will give you a profound sense of direction and focus for you coaching business.

I’d love to work with you.

Mentioned in This Episode

My next Episode is — What Coach Archetype Fits You?